Contact Legal & Safety

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We're here to help.

Get in Touch

Whether you have questions, concerns, or feedback, we'd love to hear from you.

Email Us

For all inquiries:

[email protected]

What to Include

To help us respond faster, please include:

• Your username (if applicable)
• A clear description of your question or issue
• Any relevant details or screenshots

Response Time

We aim to respond to all inquiries within:

• General questions: 2-3 business days
• Safety concerns: 24 hours
• Urgent child safety: Immediate attention

Other Resources

Check these first for quick answers:

• Privacy Policy - Learn how we handle your data
• Terms of Service - Our rules and guidelines
• Community Guidelines - Community standards
• Child Safety Standards - Our safety commitments

Report Something

If you need to report harmful content or behavior:

• Use the in-app report feature for fastest response
• Urgent safety issues: Mark "URGENT" in subject
• Child safety: Write "CHILD SAFETY" in subject

We Value Your Feedback

Your input helps us improve. Whether it's a suggestion, compliment, or concern—we appreciate hearing from you!

Thank you for being part of the Hamro community.